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Billing & Pay-outs
Top payout related questions
What are your payment methods for pay-outs?
We use Deel to process our pay-outs. After a requested pay-out has been approved we will pay the trader via their Deel account. Through Deel the trader can then get paid via: Bank transfer Deel Card Coinbase PayPal Payoneer Revolut Wise
Some readers
I’ve submitted my invoice, when will I get paid?
Please allow up to 2 working days for the pay-out to be processed.
Some readers
Can I get a refund?
You can get a refund if you have not placed a single trade on your funded account and the refund request should be sent within 48 hours of signing up to support@ftuk.com.
Some readers
How can I request my pay-out?
Traders who are on level 2 and above will be able to request a pay-out by emailing their invoice to support@ftuk.com. Please use the following billing address for the invoice: FTUK group Ltd Kemp House 160 City Road EC1V 2NX London United Kingdom
Some readers
What is the employment structure between FTUK and the trader?
The trader is a sub-contractor for FTUK and will provide services by managing FTUK capital.
Few readers
Are there any other (hidden) charges beside the sign-up fee?
No, the one off joining fee is the only fee the trader needs to pay. After signing up the trader will be able to fully access the account with no further charges.
Few readers
